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Cost of watch repair and servicing is over the roof these days. Although our business is about repair and servicing, we  want to share with you how to really take care of your watches by maintaining them correctly. And so we can focus our business on maintaining your watches rather than repairing them. 

Below you will read about some common things you often hear about but we will explain to you the reasoning behind them. You will also read about some things you previously thought you know but is totally opposite of what you learned before. Please take a moment to sit back and think carefully and decide if our advice is the best for you.

This section below will save you thousands of dollars yearly

Professional Battery Change for PIAGET Jewelry watch. RENATA Swiss-made Battery .

Change your watch battery every 18 months even if the watch is working

Never wait until the watch stops to change the battery! Change it regularly every 18 months even if it is working and you can save a lot of money from repair fees.

Remember, the watch could have stop due to a leaking battery and when you come to us then, its too late as the watch is already damaged from the battery leak.

Battery will naturally leak even if they are of the highest quality. Battery that don't leak will explode. Samsung Note 7 and Boeing 787 Dreamliners are the best examples of exploding batteries.

The cost of changing your watch batteries regularly with us far outweighs the cost of repair or savings you get when you use the watch until it stops completely.

And please, never change your batteries outside. You don't save much and its painful to see your watch destroyed.


Quartz watches needs a service only when there is a bad battery leak or when it runs slow due to age or wear and tear. Not everytime you visit the service centre!

The last time and everytime you walk into authorised service centre these day, they will tell you the watch needs to be serviced. Well, that is a conveient way to take money from you and make a few hundred dollars or thousands if own a PP. The fact is you need to service a battery watch only when there is a bad battery leak and it affects the time keeping or when it runs slow or stops intermittently due to age or wear and tear.

And never change battery in watch shops or outside shops because they do not have a clean environment to carry out the work, and they often damage the watch during the process - telling you the watch is spoilt after they worked on the watch and you have to go back to agent, when the actual fact is they spoilt the watch accidentally or intentionally. And not to mention the scratches on the backcase or the damaged screws especially on gold watches.

The biggest problem is cleanliness which  they don't observe, often handling the watches with bare fingers, without finger cots or protection, resulting in dust or dirt particles entering the watch. Dust and dirt entering the watch especially during opening and closing of the case is the single biggest cause of watch running slow or stopping, for both quartz and mechanical watches.


If you are not using your mechanical watch, let it stop and rest

 If your mechanical watch is not running, there is perpetually no wear and tear. You can keep it in the safe for 10 years, 100 years and when you feel like using it, find a good watchmaker who knows what he is doing to give it a service and it will run like new. If you put it on a watch winder, winding and running the watch even if you are not using it thinking it is good for your watches, it will be totally destroyed in 3 years even if you serviced it regularly. Any form of mechanical servicing does not eliminate wear and tear, it only minimizes it. Eventually, running parts will wear out and needs to be replaced even if the machine has been serviced regularly.

  • Watch oil gums up because the wrong oil has been used. Our watch industry in Switzerland has switched to using synthetic oil since more than 15 years but it is still common to find watchmakers using oil mineral oil that they are used too or are not aware of the changes
  • Watch oil spread (often mistaken as dried up) because too much oil has been used and it is a natural tendency for oil to spread or move if excessive amount has been applied. Watch oil is held in place through capillary action between the pivots and jewels or adjoining parts and must be applied precisely using the right amount. Oiling is a key subject of watchmaking and we have to go through exams in Switzerland to graduate and its common for student to fail this key subject.
  • Watch oil drys up inside the watch and this is a natural thing regardless if the watch is running or not. It is foolish to think that the oil does not dry up if the watch is running on a winder. However, we should be concern if too little oil is applied by poorly trained watchmakers for fear of it spreading, which is common and the main cause of students failing the exam on oiling.
  • Once the oil leaves its original bottle and applied onto a watch, the countdown begins and even the best synthetic oil is good only for a maximum period of 3 years, after which it ceased to provide lubrication and protect the parts from wear and tear.

Pressure testing / Water resistant testing for Hublot Timepiece using Witschi Proofmaster S.

Water resistance is not permanent or forever

 Water resistance will deteriorate naturally with age due to hardening of the gaskets. Water resistance can also be affected by sweat and dirt, chemicals like chlorine, perfume, ointment and UV. 

It is important that the watch's water resistance is check every time its opened or during its servicing or at least once every 3 years if you are using the watch. 

Baume & Mercier automatic chronograph watch, date, calendar damaged by  quickset at wrong time.

Quickset or change the calender only when the hour hand is at 6 o'clock or the lower region

 Any watch with a calender system, regardless if it is quartz (battery operated), mechanical or hybrid, you should change or quickset the date and/or day only when the hour hand is at six or the lower region. This is because for the date and/or day to advance, gears inside the watch engage during midnight to enable this change. To make any changes when the gears are engaged will cause damage or wear and tear to the mechanism even if the manufacturer says its safe to do so. Instead of figuring out whether if it is am or pm to change the date and/or day, just put the hour hand at 6 and change the date and/or day to one day before and manually advance the hands until the date changes to catch the midnight and continue to adjust until the correct time. This way, your date system will always change at midnight and not at noon. 

Do not force if the crown feels tight to turn


Keep your watches away from permanent magnets and security metal detectors