EN

Translate:

SwissSAV

Montre Suisse Service Après-Vente

Swiss made watches after-sales service specialists


Any urgent matter, please WhatsApp +65 8363 9000 or email info@SwissSAV.com

Welcome, Bienvenue, Willkommen, ようこそ

We represent some of the biggest Swiss watch manufacturers, and recently Japanese premium watch manufacturer, directly or on outsourced basis, and work directly with Swiss watch movements manufacturers responsible for 95% of all SWISS MADE watches, including TOP Luxury watch brands and High complications watchmakers. 


We are experienced and specialized in high jewelry watches and is the only independent watch service centre in Singapore trained by Swiss factories to work on and repair these very delicate watches.


Japan Premium Watches Service Division was set up recently to handle Japan-made premium watches. An ESD safe clean-room standard work area with specialized equipment has been craved out from our existing workshop to handle sensitive electronic watches eg. smartwatch, multi-function and professional watches.


We are also the appointed official after-sales service centre (SAV) for the following luxury brands. Visit us if you are the owner of any of the below luxury brands and requires service for your watches. Feel free to engage our services even if you own a brand that is not listed below - we will provide you the same level of Swiss watch service as long as your watch is genuine Swiss made.

Official SAV Partners (High Watch Making)

HYSEK

Official SAV Partners (Watch Making)

MOVADO

Frederique Constant

RAYMOND WEIL

RAYMOND WEIL

Frederique Constant

RAYMOND WEIL

Frederique Constant

Frederique Constant

Frederique Constant

REVUE THOMMEN

LOUIS CHEVROLET (Switzerland)

Frederique Constant

LOUIS CHEVROLET (Switzerland)

LOUIS CHEVROLET (Switzerland)

LOUIS CHEVROLET (Switzerland)

Official SAV Partners (Luxury)

GUCCI

GUCCI

GUCCI

FENDI

GUCCI

GUCCI

COACH

GUCCI

HUGO BOSS

HUGO BOSS

SCUDERIA FERRARI

HUGO BOSS

TOMMY HILFIGER

SCUDERIA FERRARI

SCUDERIA FERRARI

SCUDERIA FERRARI

SCUDERIA FERRARI

SCUDERIA FERRARI

LACOSTE

JUICY COUTURE

JUICY COUTURE

JUICY COUTURE

JUICY COUTURE

JUICY COUTURE

VERSUS

JUICY COUTURE

VERSUS

GUESS

Gc (GUESS Collection)

VERSUS

Gc (GUESS Collection)

Gc (GUESS Collection)

Gc (GUESS Collection)

Official SAV Partners (Japan Premium Watches)

CASIO

Official SAV Partners (Smart Watch, Multi-function)

Frederique Constant


Below are examples of the timepieces we frequently work on and can be used as a reference to our experience.

We are not affiliated to, or an authorized agent for, any of the other timepiece manufacturers whose timepieces are featured here. Timepiece photos shown in this website are taken from actual timepieces worked on by us in-house and as reference to our experience. 

About Us

ETA Switzerland technical quartz mechanical movement training and factory visit

SWISSness & highest Swiss Standard

At SwissSAV, we are Swiss watchmakers receiving direct training from Swiss watch manufacturers and factories in Switzerland on a regular basis. Our connection with the Swiss watch industry allows us to provide the highest standard of Swiss watch after-sales service or SAV as we call it in the Swiss watch industry. 


We offer genuine Swiss watchmaking facility, methodology, techniques, parts and batteries to ensure longevity and value of your Swiss made watches. And we deliver this high standard of Swiss watch after-sales service in a prompt manner that doesn't waste your time or break the bank. 

WOSTEP, ETA, Omega, ISO certificates, certification and accreditation

Our qualifications / credentials

  • WOSTEP Neuchatel Switzerland Graduate watchmakers & polishers
  • ETA Grenchen Switzerland Certified watchmakers
  • OMEGA Biel/Bienne Switzerland Certified watchmaker
  • Initiations to watchmaking - Fondation de la Haute Horlogerie (FHH) in Geneva, Switzerland
  • ISO Certification & Accreditaion for Timepiece Service Centre ISO 9001-2008   /   RVA accredited

Water proof resistant testing machine proofmaster s proofmaster m

Modern advance equipment, instruments and tools

We use only the same top range diagnostic equipment and instruments used by Swiss factories and are in-line with their requirement for constant upgrade of special tools and technique to work on modern high-end Swiss watches.


We also stock original parts and batteries for most high-end Swiss watch brands

Below are examples of the high jewelry timepieces we frequently work on and can be used as a reference to our experience.


We are not affiliated to, or an authorized agent for, any of the other timepiece manufacturers whose timepieces are featured here. Timepiece photos shown in this website are taken from actual timepieces worked on by us in-house and as reference to our experience. 

Jewelry & Jewelry Timepiece Services

Cleaning

Setting and plating, polishing deoxidation

Setting and plating, polishing deoxidation

Setting and plating, polishing deoxidation

Setting and plating, polishing deoxidation

Setting and plating, polishing deoxidation

Gemological Authentication and appraisal

Setting and plating, polishing deoxidation

Gemological Authentication and appraisal

Visit us for all your Swiss Made watch related issues

We can solve most issues related to Swiss made watches. Feel free to visit us with any watch related issue and we will be able to help you. 


However, please do not call us to ask for estimates, quotation, ball park figures or roughly how much it will cost to fix a problem - whatever we tell you without seeing your watch and it's issue is wasting your time.


Quotation or estimate is free most of the time and if there are any charges, we will let you know before we proceed so you don't have to worry.

TANGLIN SHOPPING CENTRE

! Not TANGLIN MALL

19 Tanglin Road #06-27 Singapore 247909

19 Tanglin Road #06-27, Singapore 247909

Hours

All technical services end one hour before closing time. 

Please come early.


Monday - Friday : 12:00pm - 7:00pm

Saturday : 10:00am - 6:00pm (GMT+8)

​Sunday and public holidays : Close


Our Team

image21

William Tan

William Tan

William Tan

Technical supervisor

Swiss watchmaker

Authentication Specialist

image22

Daniel Koh

William Tan

William Tan

Watchmaker

Swiss polisher

image23

Dixon Quek

William Tan

Dixon Quek

Watchmaker

image24

Edmund Teo

Edmund Teo

Dixon Quek

Client advisor

Swiss SAV relations specialist

image25

Bob Foo

Edmund Teo

Bob Foo

 Client advisor Swiss SAV portal/logistic specialist 

image26

Walter Tan

Jasmine Pyae

Jasmine Pyae

Gemology Consultant

GIA, HRD Graduate Gemologist

GIA, HRD Diamond Grader

Certified Appraiser, Valuer

image27

Jasmine Pyae

Jasmine Pyae

Jasmine Pyae

Apprentice Gemologist

image28

Apprentice / Watchmaker

Apprentice / Watchmaker

Apprentice / Watchmaker

image29

Client advisor

Apprentice / Watchmaker

Apprentice / Watchmaker

Why us?

We are the only Swiss authorised service centre that is open Mon-Fri until 7pm and every Sat 10am - 6pm. Our staff are experienced, trained in Switzerland and capable of working on every luxury watch brand and often at a lower cost to the customer comparing with respective authorised service centre. This is because we do not force or tell customer to do full service every time during a battery change unless it is absolutely necessary and we do not pay brand royalty as we are independent Swiss authorised service centre. We offer greater convenience and flexibility when it comes to proper Swiss watch SAV, and most battery changes are done on the spot immediately or within the same day so clients do not have to come twice for a battery change. Most importantly, clients get genuine and simplified service by experienced Swiss watchmakers and Swiss SAV staff, saving clients precious time and money.