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SwissSAV has been creating happiness for our clients through proper watch repair, watch service since 2002. Known for being able to fix difficult watch problems & being the last stop for most watch related issues, we have built up a reputation for being the place to visit. Through creating real happiness, our clients keep coming back allowing us to retain all our staff, upgrade our service centre & expand during this COVID time. A new service centre to better service our clients in the East is being planned and we look forward to its opening. Please revisit regularly for updates.
Since the beginning, we have been providing professional watch service for Swiss made high jewellery timepieces, backed by some of the biggest Swiss brands seeking long-term reliability & continuity. Our 2700 square feet facility in Orchard Singapore provides full watch repair, watch service in-house in a safe, secure, monitored & fully insured environment. A new facility is currently being plan for the East.
Trusted by insurers, underwriters, listed watch companies, collectors, Tai Tais, doctors, professionals & more, we are happy to offer our specialised skills & watch repair, watch service on Swiss made mechanical, complicated and high jewellery timepieces to individuals & businesses looking for proper timepiece related watch services.
Creating Happiness through Proper Watch Repair
Doing Right for our Clients, Changing Perception of those yet to...
We stock all types / sizes of original Swiss batteries including special batteries & genuine parts for most watch service & watch repair on Swiss made movements & offers 1 year warranty on them.
Only Original Genuine Swiss batteries & parts used in our Service & Repair - because we are authorised for many Swiss brands directly / indirec
We stock all types / sizes of original Swiss batteries including special batteries & genuine parts for most watch service & watch repair on Swiss made movements & offers 1 year warranty on them.
Only Original Genuine Swiss batteries & parts used in our Service & Repair - because we are authorised for many Swiss brands directly / indirectly & have access to it. Most importantly, we want you to have peace of mind not having to worry & we don't want headaches, complaints or return jobs from poor quality generic or so-called OEM parts.
Our experienced watchmakers & polishers graduated from Swiss watchmaking school in Switzerland sponsored by Patek Philippe, Rolex, LVMH, Richemont, Swatch group and received further trainings on Swiss high jewellery timepieces in Swiss, French and Italian manufactures.
We are specialists in Swiss timepiece aftersales service or SAV (SERVICE APRÈS-VENTE), as we are officially known in Switzerland.
In our purpose built service area, we use the same high end diagnostic instruments supplied by Swiss manufactures to check your timepieces before & after working on them. Proprietary tools & equipment ensure strict Swiss manufacturers' requirements are met consistently.
We stay updated through regular visits to Swiss factories & manufacturers' SAV portals.
At SwissSAV, you can rely on a highly trained team of specialists devoted to your all your timepiece related needs.
From our client advisors to SAV parts specialist to our Swiss graduate watchmakers & polishers, you can rest assure your timepieces are in good hands, safe & secure, properly documented & safe-kept throughout its journey in our fully insured workshop. WhatsApp @ +65 8363 9000
No more looking for receipts, or wondering what has been done previously & when, for each timepiece.
We keep all your service records & receipts issued so our client advisors & watchmakers are better informed to advise you on what is required to done during your visit, digitally since 2020, & made it easily accessible to you, so you know which timepiece needs servicing or to bring when you visit.
Walk-in 1 hour battery change or same day collection if multiple pieces - no appointment needed.
* subject to parts availability
Part jobs & minor watch repairs are common & we are happy to provide these services.
* with digital print-out for record
with Multiple Purpose-Built Stations
Only one such facility in Singapore for watch repair & timepiece service.
Purpose-built stations with full equipment & trained personnel to perform complicated & complex watch repair jobs.
Highest number of service, specialised watch repair, cleaning & polishing stations.
We do not use obsolete or non-cal
with Multiple Purpose-Built Stations
Only one such facility in Singapore for watch repair & timepiece service.
Purpose-built stations with full equipment & trained personnel to perform complicated & complex watch repair jobs.
Highest number of service, specialised watch repair, cleaning & polishing stations.
We do not use obsolete or non-calibrated instruments, outdated lubricants or oil when servicing your timepieces.
We are the only independent timepiece service centre that does not engage in buying or selling of pre-owned or new watches.
Our business has been only servicing and repair of watches and jewelleries and all its related services.
We offer unbiased repair advice, service and authentication. Clients need not worry their watches might become part of the showroom.
We will NOT tell you to do "Service" during a battery change unless it is absolutely necessary.
We will NOT scare or coerce you to do more by telling you your watch will have more problems if you don't do this or that.
We will do advance Dry water-resistant test on all watches we worked on, to ensure timepiece is properly closed & sealed.
We will NOT tell you to do "Service" during a battery change unless it is absolutely necessary.
We will NOT scare or coerce you to do more by telling you your watch will have more problems if you don't do this or that.
We will do advance Dry water-resistant test on all watches we worked on, to ensure timepiece is properly closed & sealed. A very important test that is never performed outside or maybe sometimes performed by submersion in water using rudimentary methods.
Cartier, Chopard, Chanel, Bvlgari, Piaget, Harry Winston, Van Cleef, Audemars Piguet, Patek Philippe, etc
Fully Insured / Central Monitoring Alarm / CCTV / Strong Safe
Patek Philippe 24 Full Service and Polish
Rolex, Omega, Panerai, IWC, Cartier, Hublot, Tag Heuer, Zenith, etc
(strictly subject to availability of original parts)
Professional Multi-Function Digital Electronic Timepieces & Connected / Smart Watch Service Division
Custom made high quality, good fitting leather strap with tailor made length available from us - made by the same expert watch strap makers producing for the Swiss watch industry.
Specialised services for high jewellery timepieces also available to all other types of jewellery pieces. Bring us those pieces that others cannot clean or restore 100% and let us show you what is possible.
Clock repair starting at S$95. Uses only Swiss or German made movements
We are not affiliated to, or an authorized agent for, any of the other timepiece manufacturers whose timepieces are featured here. Timepiece photos shown in this website are taken from actual timepieces worked on by us in-house and as reference to our experience.
Below are examples of the timepieces we frequently work on and can be used as a reference to our experience.
Polishing to remove scratch on the bezel of Audemars Piguet Royal Oak Offshore
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We can solve most issues related to Swiss made timepieces & jewellery. Feel free to visit us with any watch repair related issue and we will be able to help you.
However, please do not call us to ask for estimates, quotation, ball park figures or roughly how much it will cost to fix a problem - whatever we tell you without seeing your watch and it's issue is wasting your time.
Quotation or estimate is free most of the time and if there are any charges, we will let you know before we proceed so you don't have to worry.
We are the only Swiss authorised service centre that is open Tuesday - Saturday 11am - 6:00pm. Our staff are experienced, trained in Switzerland and capable of working on every luxury watch brand and often at a lower cost to the customer comparing with respective authorised service centre. This is because we do not force or tell customer to do full service every time or during a battery change unless it is absolutely necessary and we do not pay brand royalty as we are an independent Swiss authorised service centre. We offer greater convenience and flexibility when it comes to proper Swiss watch SAV, and most battery changes are done on the spot immediately or within the same day so clients do not have to come twice for a battery change. Most importantly, clients get genuine and simplified service by experienced Swiss watchmakers and SAV staff, saving clients precious time and money.
A visit to the atelier of independent watchmaker Philippe Dufour ( !We are NOT affiliated with Philippe Dufour or maker of the video )
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