Here you will find out more about us, our team, credential, milestone & history.
Dependable, delivering Highest Quality with Efficiency
Honesty, Diligence, Passionate
Perpetuate Swiss SAV & its Craft
Creating happiness for our clients through efficient Swiss quality SAV & best practices without breaking the bank
People remember only the best
Lao Tzu - (5th century BC) Ancient Chinese Philosopher
We are the best in the SAV business because we continuously invest in our people, know-how & cutting-edge modern top of the line flagship Swiss / German made tools & equipment, testing & diagnostic instruments. Our set-up has always been in-line with major Swiss watch manufacturers' and sometimes even surpassing them.
Today, in our new purpose-built 5000 sq ft HUMIDITY, TEMPERATURE & DUST-controlled clean room standard workshop with secure waiting area, we have evolved into a fully capable workshop where every step of the watch service & repair process remains in-house. And we are building our high jewellery department in the same direction where every step & process will remain in-house. The investment in the current workshop stands at S$3 million and is expected to increase to more than S$4 million when all integrations are completed.
All Swiss manufacturers' After-sales Service Directors who have visited us agree and approve our service centre for their After-sales Service or SAV (SERVICE APRÈS-VENTE), as it is officially known in Switzerland.
Like our Singapore's airport, seaport & airline, we believe in being the best, and we achieve this by investing only in the best, & we will continue to do so, to stay on top.
Visit us personally to experience the best, world class SAV.
Visit us, we have a mini museum showcasing antique watchmaking tools, equipment and ancient testing instruments.
Leads a team of 8 watchmakers/technicians & polishers
Client advisor - Swiss SAV relations specialist
Leads a team of 3 SAV specialists
Client advisor - Swiss SAV portal/logistic specialist
Watchmakers of Switzerland Training & Educational Program - WOSTEP is an independent and neutral institution that is recognised as an exemplary training center in the field of watchmaking.
WOSTEP is financed by its members which include leading Swiss watch brands, watchmaking organisations, other associated sectors and retailers in Switzerland and around the world.
WOSTEP Foundation - Sponsored by Audemars Piguet, Bulgari, Chopard, Parmigiani Fleurier, Patek Philippe, Richemont International, Rolex, Swatch Group, TAG Heuer.
WOSTEP now has over 100 members including representatives of the leading watch brands, manufacturers of movements and complicated watches, retailers in Switzerland and abroad, watchmaking organisations, allied trades and firms that manufacture electronic and workshop equipment, spare parts and tools.
The Partnership includes 12 schools around the world with 3 additional projects in preparation.
Swiss movement manufacturer ETA SA has been developing and producing calibres for the watch industry since 1793. This expertise laid the foundations for the emergence of one of the world’s largest manufacturers of watches and movements. From research and development to global service, every quartz and mechanical movement receives our utmost attention in terms of both materials and quality. Precision, reliability and level of performance are the key features of our products.
ETA SA Manufacture Horlogère Suisse has occupied a unique position in the watchmaking industry since 1793. Drawing inspiration from an unparalleled technical, industrial and human heritage, it has shaped its expertise (handed down over decades) to build the future.
Today, ETA SA Manufacture Horlogère Suisse uses this unique expertise as a foundation for the ongoing development of new industrialisation technologies to create ‘Swiss Made’ quartz and mechanical movements.
Its 20 production sites, located in the foothills of Jura and the Swiss cantons of Valais and Ticino, combine the company’s full expertise in the production and assembly of movements and watches which are considered global benchmarks for their reliability and performance.
ETA SA Manufacture Horlogère Suisse develops and produces quartz and mechanical watch movements. The company’s headquarters are in Grenchen (Solothurn). ETA Manufacture Horlogère Suisse is the motorist of time at the heart of the Swatch Group (www.swatchgroup.com)
Swiss Luxury Brands which uses ETA movements includes Cartier, Chopard, IWC, Mont Blanc, Omega, Panerai, Tag Heuer, Chanel, Hublot, Movado, Ebel, Graff, Harry Winston, Bvlgari , Tiffany & Co., Chaumet, Korloff, Dubey & Schaldenbrand, Breitling, IWC, Franck Muller, Corum, Louis Vuitton, Baume & Mercier, Bell & Ross, Gucci, Alpina Watches, Anonimo (watch), Ball Watch Company, Bedat & Co, Bell & Ross, Bulgari, Philippe Charriol, Chronoswiss, Roger Dubuis, Frédérique Constant, Glycine Watch, Hamilton Watch Company, , Hermès, Ikepod, Ulysse Nardin, Nomos Glashütte, Oris, TechnoMarine and almost everyone else. It is far easier to list all the companies that don't use ETA movements.
2002 - Started business in the Swiss luxury watch industry
2006 - Established WATCH KLINIK to provide aftersales service for Swiss luxury watches
2009 - WATCH KLINIK converted to WATCH KLINIK Pte Ltd as its business grows
2010 - Received ISO 9001: 2008 Certification - First after-sales service organisation to be accredited by TÜV SÜD PSB in the world
WATCH KLINIK rebrand to LUXURY TIMEPIECES SERVICES, continue to operate under WATCH KLINIK Pte Ltd
2014 - Upgraded and equipped every service bench with new Leica research microscopes, Witschi Top-Range Q1, X1 and Proofmaster M testing and diagnosis instrument and all cleaning and ultrasonic machines to ELMA flagship models.
LUXURY TIMEPIECES SERVICES rebrand to HOROLAB, continue to operate under WATCH KLINIK Pte Ltd
2017 - Established SwissSAV with Swiss manufacturers
2018 - HoroLab rebrand to SwissSAV, WATCH KLINIK Pte Ltd name changed to Swiss SAV Pte Ltd
2022 - Moved into new 5000 sq ft facility, purpose-built for watch service & repair, with client-centric approach, centrally located 3km from our old office in Orchard Road.
2002 - Started business in the Swiss luxury watch industry, buying and selling used Rolex watches
2003 - Included trading of other Swiss made luxury watches e.g., Omega, Lange A Sohne, Patek Philippe
Coined the term "Pre-owned" to replace "second-hand" when dealing with used watches
Received training on authentication from industry veterans
2004 - Started in-house watch service for watches we sell - acquired specific tools and equipment used by brands
2006 - Established WATCH KLINIK, our first watch service shop at Clark Quay
2008 - Moved to Golden Landmark Shopping Centre due to business requirement, then a major trading centre for used watches in Asia
Started research into scientific methods of authentication based on knowledge derived from industry veterans
Appointed BERGEON Swiss made watch tools distributor
Appointed ELMA-Ultrasonic Germany, German made watch industry equipment and instrument distributor
Appointed LAMPERT PUK Germany, German made watch and jewelry precision micro-welding machine distributor
2009 - Official partnership with MGI Luxury (MOVADO Group International) for after-sales service of their brands of Luxury and Fashion watches
WATCH KLINIK converted to WATCH KLINIK Pte Ltd
Appointed WITSCHI Switzerland distributor - Manufacturer of Swiss made precision timing and testing instruments for global watch industry
2010 - Moved to TANGLIN SHOPPING CENTRE at the request of brand owners to better serve our customers
Received training at HYSEK - Ultra complicated watch manufacture in Switzerland. Awarded certificates to service and repair 2 models of their watches
Received ISO 9001: 2008 Certification - First after-sales service organisation to be accredited by TÜV SÜD PSB in the world
WATCH KLINIK name rebrand to LUXURY TIMEPIECES SERVICES to better reflect our growth and services we provide - continue to operate under WATCH KLINIK Pte Ltd
2011 - Invitation to visit Switzerland to better understand haute horology, received certificate of attendance for haute horology training / Further developed and improved scientific method of authentication based on Swiss methodology of watchmaking
Adopted British BHI philosophy for watch service better practise
Partner Roma-based high jewelry watch brand to provide contract services for their high watches
2014 - Upgraded and equipped every watchmaker and service bench with new Leica M80 research microscopes, Witschi Top-Range Q1, X1 and Proofmaster M watch testing and diagnosis instruments and all cleaning and ultrasonic machines to ELMA flagship models. Acquire LEICA M205 research microscope for authentication, failure analysis, fault analysis. Advances scientific method of authentication based on Swiss methodology of watchmaking.
Expanded to neighboring unit creating 1700 square feet facility
LUXURY TIMEPIECES SERVICES rebrand to HOROLAB to better reflect our growth and services we provide - continue to operate under WATCH KLINIK Pte Ltd
2016 - Expanded to neighboring unit creating 2700 square feet facility
Voted AMERICAN EXPRESS CARD MEMBER FAVORITE
2017 - Multiple Swiss factory visits in the year and new product training, including visits to high security facilities housing companies responsible for producing TOP brands' high jewelry timepieces for the Swiss luxury watch industry
Established SwissSAV with Swiss manufacturers
Voted AMERICAN EXPRESS CARD MEMBER FAVORITE 2nd year in a row
2018 - HoroLab rebrand to SwissSAV, WATCH KLINIK Pte Ltd name changed to Swiss SAV Pte Ltd
Voted AMERICAN EXPRESS CARD MEMBER FAVORITE 3rd year in a row
2020 - Appointed representative for RAYMOND WEIL SA
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We are not affiliated to, or an authorized agent for, any of the timepiece manufacturers whose timepieces are featured here, other than those under "Authorised Brands". Timepiece photos shown in this website are taken from actual timepieces worked on by us in-house and as testament to our experience.